To delete or close your Coinberry account, please email firstname.lastname@example.org and our Customer Support Team will be able to assist you.
Please be sure you have no outstanding CAD or crypto balance in your account prior to requesting the account closure. A balance in an open account prevents us from closing it. For more information on withdrawing from your account, please refer here.
Furthermore, we kindly suggest you download any statements related to your Coinberry prior to your account closure. For more information, please click here.
We are always looking for means to improve our platform so we appreciate any feedback you can share as to why you would like to close your Coinberry Account.