Should you need to switch devices or prefer to use SMS authentication, you need to disable 2FA in your account through the steps below:
1. In your account, click your name on the top right-hand corner and go to Account Information.
2. Select the Security tab, then click Disable 2FA.
3. Copy the code generated in your 2FA Authenticator.
4. Click Update.
5. 2FA is now disabled in your account.
When you initially log back in, you will need to use the SMS code sent to your phone number.
If you lost your device or no longer have access to your authenticator app, please contact our Customer Success Team through firstname.lastname@example.org.