Updating your home address:
Please follow the steps below to have your home address updated by a member of our support staff:
Get in touch with us by emailing email@example.com with the following:
- Your new physical home address
- One of the two below documents, in an attachment to the email:
- A current utility bill with your full name and new address on it (screenshots or redacted documents are not acceptable, please send the original pdf)
- A picture of yourself holding your Canadian photo ID (with your face shown), along with a piece of paper with "For Bitbuy use only"and today's date written on it
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