When you create your Coinberry account, it is protected by an SMS code verification being sent to your phone which you need every time you log in to your account.
Although you can choose to use authentication via SMS, it is not always reliable because of a prevalent hacker tactic called “SIM swapping” when hackers can get a hold of your SMS messages.
Considering this, we highly encourage you to enable 2FA using an authenticator app.
Download Microsoft Authenticator on iOS
Download Microsoft Authenticator on Android
To enable 2FA using Microsoft Authenticator, follow the steps below:
1. Download and install the Microsoft Authenticator App.
2. Log in to your Coinberry account, click your name on the top right-hand corner and go toAccount Information.
3. Go to theSecuritytab and click onEnable 2FAbutton.
4. You will be redirected to a page with a QR code like this:
5. Open the Microsoft Authenticator on your phone. Tap+to add a new 2FA and select Scan barcode.
6. Select Personal Account. Capture the QR code on your Coinberry account with your phone camera.
7. The app will immediately generate a 6-digit verification code for your account which changes every 30 seconds (there is a timer next to the code). Enter this code on the Verify Token field, then click Update.
Your account is now protected with 2FA!
The next time you log in to your Coinberry account, you will be asked to enter the 2FA code generated by the Microsoft Authenticator.
Should you need to switch devices or prefer to use SMS authentication, please check this article: How to Disable 2FA.
If you lost your device or no longer have access to your authenticator app, please contact our Customer Success Team through support@coinberry.com.
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