How to Withdraw Crypto

Sending cryptocurrency from your Coinberry account to a different wallet or exchange

Website (instructions for the mobile app below)

1) Navigate to the 'Accounts' section of your account

2) Select the cryptocurrency you are withdrawing 

Locate the digital currency you want to send, and click on the 'Transfer' button, and then 'Withdraw'

3) Complete your withdrawal request

Enter the crypto amount you are looking to withdraw and the wallet address your withdrawal is going to. Click 'Calculate Fees' when you are ready and review the withdrawal.

From there, continue and enter your two-factor authentication code to complete your withdrawal request.

Please Note:

• Cryptocurrency withdrawals can be held for up to 3 business days for security purposes
• Copy and paste the wallet address if possible
• Always double check pasted wallet addresses to ensure that the intended wallet address was copied
• Make sure there are no additional characters or spaces included before or after the wallet address
• Only send digital currency to a like-kind wallet, ie. only send BTC to a BTC wallet, ETH to an ETH wallet

Security Warning: Digital currency withdrawals are not reversible. For your protection, always research third parties you are sending digital currency to. If you have questions, contact Coinberry support. Coinberry is not responsible for digital currency once it has been withdrawn. 

Mobile App

1) Navigate to your 'Accounts' section of the app

2) Select the cryptocurrency you are withdrawing 

Tap the currency you want to withdraw, then 'Transfer', then 'Withdraw'

3) Complete your withdrawal request

Enter the wallet address your withdrawal is going to and the amount of crypto you are looking to withdraw.

From there, continue and enter your two-factor authentication code to complete your withdrawal request

Please Note:

• Cryptocurrency withdrawals can be held for up to 3 business days for security purposes
• Copy and paste the wallet address if possible
• Always double check pasted wallet addresses to ensure that the intended wallet address was copied
• Make sure there are no additional characters or spaces included before or after the wallet address
• Only send digital currency to a like-kind wallet, ie. only send BTC to a BTC wallet, ETH to an ETH wallet

Security Warning: Digital currency withdrawals are not reversible. For your protection, always research third parties you are sending digital currency to. If you have questions, contact Coinberry support. Coinberry is not responsible for digital currency once it has been withdrawn.