IMPORTANT - Please ensure you understand the following before funding your Coinberry account:
- e-Transfers received in the name of a spouse, partner, friend, nickname, etc. will not be accepted
- A registered Coinberry business account is required to send funds from a business bank account
- The security question and security answer we provide are required and must be entered exactly as displayed within your Coinberry account
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Send an e-Transfer using the security question and answer we provide, and your deposit will be automatically credited to your Coinberry account when the e-Transfer is received!
Website - Steps for mobile app below
1) Sign in to your Coinberry account and click on 'Add Funds' and then 'Use e-Transfer'
2) Sign in to your financial institution's online banking platform and send your e-Transfer
The security question and security answer we provide are required and must be entered exactly as displayed within your Coinberry account.
If it is your first time sending an e-Transfer to fund your Coinberry account, you will need to add us as a recipient using the name and email address displayed during this step.
A breakdown of the required information is below.
a) Recipient Name: The name you must enter when adding a new recipient to your e-Transfer recipient list.
b) Recipient Email Address: The email address you must enter when adding a new recipient to your e-Transfer recipient list. Please ensure you select to notify by email and not SMS.
c) Security Question: The security question you must enter after you have added us as a recipient and are sending your e-Transfer.
d) Security Answer: The security answer you must enter after you have added us as a recipient and are sending your e-Transfer. This is a unique code that is generated for your Coinberry account. Please ensure to copy and paste this to avoid any errors/typos.
Mobile App
1) Sign in to your Coinberry account and click on 'Deposit' and 'Canadian Dollar (CAD)' and 'Interac e-Transfer'
2) Sign in to your financial institution's online banking platform and send your e-Transfer.
The security question and security answer we provide can are required and must be entered exactly as displayed on our platform.
If it is your first time sending an e-Transfer to us, you will need to add us as a recipient using the name and email address we provide.
A breakdown of the required information is below.
a) Recipient Name: The name you must enter when adding a new recipient to your e-Transfer recipient list.
b) Recipient Email Address: The email address you must enter when adding a new recipient to your e-Transfer recipient list. Please ensure you select to notify by email and not SMS.
c) Security Question: The security question you must enter after you have added us as a recipient and are sending your e-Transfer.
d) Security Answer: The security answer you must enter after you have added us as a recipient and are sending your e-Transfer. This is a unique code that is generated for your Coinberry account. Please ensure to copy and paste this to avoid any errors/typos.
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